How We Help

IT SUPPORT

In today’s hyper-connected world, organisations are challenged in more ways than ever to stay ahead of the curve. This comprehensive service is designed to fit your unique needs without disrupting productivity or workflow. With our end-to-end solutions, UpTime Managed IT Services is sure to help your organisation succeed.

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IT Support Options

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Save money with a Fixed Fee Support agreement starting from just £15.00 per user per month.

Choose either a No Term, 60 day, 90 day or 1 year agreement for massive savings.

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Need Help NOW? Emergency Support costs just £45.00 for the initial assessment and first half an hour of remote support.

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• Fixed Fee

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Great for companies who like to work to a FIXED budget on a monthly basis. Whatever issues you have, whatever amount of support you use, whatever managed services you choose to deploy you can rely on a fixed monthly fee.

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• PrePay Support

​Provide your business with a Pre-Paid IT Support solution that your users can freely consume by the minute. You control the costs and there is no term or commitment.

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• Recurring Tickets

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​A predefined set of tasks that are chosen by you and completed by our team on a scheduled basis. Tasks include; patch management; backup verification; software upgrades; event checking and many more. Recurring tickets are priced on a fixed fee basis. Many clients opt for a mix-and-match of Recurring tickets and PrePay Support.

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• Emergency Support

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Unforeseen IT problems can have a devastating effect on your business if it’s not dealt with quickly. Call us now for an assessment and resolution of your issue. Your be up and running in no time.